Privacy Policy

Alongside Coffee ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

1. Information We Collect

We may collect, use, and store different kinds of personal data about you, including:

• Identity Data: First name, last name.
• Contact Data: Email address, telephone number.
• Event Data: Event dates, locations, guest counts, and service requirements submitted via our inquiry form.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.

2. AI Assistant and Chat Data

To provide you with immediate assistance, our website utilizes an artificial intelligence chat widget ("Alongside AI") powered by Google Gemini. When you interact with the chat widget, your text inputs and inquiries are processed by Google's API to generate a response.

What you should know:

• Do not share highly sensitive personal information (such as credit card numbers or passwords) within the chat window.
• If you provide your email address or contact information to the AI assistant to request a quote, that information is temporarily processed to forward your inquiry directly to our team.
• We do not use your chat data to train public AI models, but interactions are processed by a third-party provider (Google) in accordance with their strict API data processing agreements.

3. How We Use Your Data

We will only use your personal data for the following purposes:

• To provide you with event quotes, pricing, and service information.
• To manage and execute our mobile espresso catering services for your booked event.
• To communicate with you regarding your inquiry, invoice, or booking status.
• To use data analytics to improve our website, services, marketing, and customer experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to team members who have a business need to know.

5. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a better experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: alongsidecoffee@gmail.com